πŸ“’ Job Opening: International Voice Process | Technical Support

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πŸ“’ Job Opening: International Voice Process | Technical Support


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TELUS Digital is Hiring! International Voice Process | Technical Support

Location: Noida Candor Tech

Space, Sector 135

Employment Type: Full-Time (WFO)

Salary Range: 3.00 LPA 4.20 LPA

Additional Benefits:

Both-side cab facility

Transport allowance up to 6,000 per month

About the Role:

TELUS Digital is seeking dynamic and customer-focused professionals to join our International Voice Process – Technical Support team. This role is ideal for individuals who are passionate about solving customer queries and have a knack for troubleshooting networking issues in a global support environment.

Key Responsibilities:

Handle inbound technical support queries from international customers via voice processTroubleshoot and resolve networking and connectivity issuesDeliver exceptional customer service while ensuring issue resolution within defined SLAsMaintain accurate records of interactions and follow-up as necessary

Who Can Apply:

Graduate Freshers with a background in networking or troubleshooting are encouraged to apply

Undergraduates with at least 6 months of experience in international voice-based technical support are also welcomeStrong interpersonal and communication skills are essentialCandidates must possess excellent spoken English

What We’re Looking For:Sound knowledge of networking fundamentals and technical troubleshooting

Ability to work in a high-paced international customer service environment

Willingness to work in rotational shiftsImmediate joiners preferred

How to Apply: Email your resume to: Ujala.lnu@telusinternational.com

WhatsApp - 9971467538 Join TELUS Digital and be part of a global team that values talent, innovation, and customer excellence. Start your journey with us today!


πŸ“ Job Details

  • Company: TELUS International website
  • Role: Technical Support - Voice / Blended
  • Industry: IT Services & Consulting
  • Department: Customer Success Service & Operations
  • Type: Full Time, Permanent
  • Salary: Not specified
  • Eligibility: Any Graduate
  • Experience: 0 – 4 Years
  • Skills: Technical process, BCA, US process, Btech

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