📢 Job Opening: Mega Walk-In Drive || International Voice Process || 2nd July ||
📢 Job Opening: Mega Walk-In Drive || International Voice Process || 2nd July ||
⏰ Time and Venue 🌐
- 📅Date Of Interview: 2nd July - 6th July , 12.00 PM - 7.00 PM
- 📍Location: Sutherland Global Services 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane-Belapur Road, Airoli, Navi Mumbai – 400708
- 📞Contact Number: Contact - HR Vedika ( 7900114539 )
Job Description:
We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). This is a blended customer support role involving voice, chat, and email communication with international clients.Minimun experience of 6 months into Sales, Collections, Retention.Key Responsibilities:Provide high-quality voice-based support to international customers.Handle queries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve customer issues effectively.Maintain customer satisfaction and adhere to quality and performance standards.Work in 24x7 rotational shifts, including night shifts.Candidate Profile:Excellent English communication skills (both verbal & written).Strong interpersonal and problem-solving skills.Comfortable with rotational shifts (24/7 operations).Basic proficiency in MS Office tools (Outlook, Word, Excel).Good typing speed and computer navigation skills.Team player with a proactive and professional attitude.Eligibility Travel Boundaries:Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion. Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur). Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road).
Shift & Weekly Off:Shift: 24x7 rotational (including night shifts).Weekly Off: 2 rotational offs.
Perks & Benefits: Lucrative performance-based incentives. Cab facility for safe and convenient travel. Travel allowance included. Medical insurance coverage. Work-life balance with 2 weekly offs.
How to Apply: Walk-in directly between 12:00 PM to 7:00 PM.
Location: Sutherland Global Services, Airoli, Navi Mumbai.Join us and be part of a dynamic team driving global customer satisfaction!HR Vedika kadam- 7900114539
📝 Job Details
- Company: Sutherland website
- Role: Voice / Blended - Other
- Industry: BPM / BPO
- Department: Customer Success Service & Operations
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: Graduation Not Required
- Experience: 0 – 3 Years
- Skills: Customer Service, Sales, Collections, Us Voice Process, International Voice Process, US Process, Inbound Voice Process, International Process
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