📢 Job Opening: Customer Care Executive
📢 Job Opening: Customer Care Executive
Customer Interaction:
Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance.
Issue Resolution: Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department.
Product Knowledge: Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information.
Documentation: Maintain detailed and accurate records of customer interactions, transactions, and resolutions.
Customer Feedback: Gather customer feedback and insights to contribute to continuous improvement in our products and services.
📝 Job Details
- Company:
- Role: Customer Success Associate
- Industry: IT Services & Consulting
- Department: Customer Success Service & Operations
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: B.Tech/B.E. in Any Specialization, B.Com in Commerce Any Postgraduate
- Experience: 0 – 1 Years
- Skills: Customer Care Executive, Focus, Issue resolution, Continuous improvement, Troubleshooting, Customer interaction
📍 Location
🔔 Stay tuned to our blog for daily job updates – freshers, remote work, and internships!
0 Response to "📢 Job Opening: Customer Care Executive"
Post a Comment