📢 Job Opening: CRM - Sr. Executive (Help desk)

Jobs in Chennai

📢 Job Opening: CRM - Sr. Executive (Help desk)

Role & responsibilities 

 Responsible for managing client servicing with key decision makers 

Addresses the gaps identified between client requirement & the service provided 

Ensure that the service is delivered in accordance with the agreed service level agreement

 Act as a point of contact for any escalation or feedback from clients 

Manage account renewal, customer support escalation 

Good Communication Skills 

Good knowledge of MS Office Open to travelInterested share their CV on 7058096238


📝 Job Details

  • Company:
  • Role: Customer Service
  • Industry: Insurance
  • Department: Customer Success Service & Operations
  • Type: Full Time, Permanent
  • Salary: Not specified
  • Eligibility: Any Graduate
  • Experience: 0 – 2 Years
  • Skills: Insurance, BPO, Broker, TPA, Coordination, Solving Queries, Corporate, Calls, sales, customer support, Customer Relationship, Client Servicing, CRE, Escalations, Customer Care, Healthcare, Hospital, grievance, Client, Client Relationship, Customer Handling, CRM, Health Insurance, Client Handling

📍 Location

Not specified

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