SERVICENOW TOOLS ADMINISTRATION - TECH SUPPORT PRACTITIONER



JOB DESCRIPTION

Role : SW/Application Tech Support Practitioner 

Role Description : Act as the ongoing interface between the client and the system or application.
Dedicated to quality, using exceptional communication skills to keep our world class systems running. 
Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. 

Must have Skills : Servicenow Tools Administration 

Job Description Additional Comments : 
Role: Service Now Support Admin 
Skill: Service Now Admin & Development 
Experience: 0.5 to 3 Years 

Minimum Skill Requirement: 
Service Now admin, Development, Java scripting 

Must Have: 
Admin experience on ServiceNow Modules (Incident, Problem, Change, CMS, CMDB, Service Catalog, Integration, Knowledge & Asset Mgmt) 
Maintenance, administration and version standardization of Service Now 
Experience with ServiceNow development/configuration with Java certified 
Develop Applications on SNOW Platform 
Customized Service levels 
Platform Upgrades 
Service Management Process development 
Third Party Management/Integration with other ITSM tools & 3rd Party tools 
Configuration of functionalities according to the best process & practices 
Mentoring and Training the junior resources 
Serve as a highly technical skilled specialist resource within the ServiceNow domain to provide support on all the SNOW capability and modules Provide effective concise, timely

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software - Application Programming, Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Permanent Job, Full Time
Keyskills:
Tech Support Service, Tools Administration, Support Admin,  Admin,  DevelopmentJ, ava scripting, Maintenance, Java

COMPANY PROFILE

Accenture Solutions Pvt Ltd
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network. Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
CONTACT DETAILS
Recruiter Name:HR
Contact Company:Accenture Solutions Pvt Ltd
Reference Id:J111839
Website:http://www.careers.accenture.com/India

Comments

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