HCL Technologies Ltd


Technical Support Experts

Technical Support Experts

Walkin on 19th Sept and 20th Sept

Company

HCL Technologies Ltd

Qualification

Any Graduate

Experience

0 to 2 yrs

No of Openings

50

Work Location

Chennai

Job Description




Walk in for Technical Support Experts @ Ernakulam

Company: HCL Technologies Ltd. - Business Services

Process: UK Voice -Technical Support Process

Job Location: Chennai - Thousand Lights - Greams Road

Experience: 0 to 2 years - Both Freshers and Experienced candidates are eligible

Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 Passed outs + candidates having backlogs up to 4 papers) / Diploma holders.

Job Description:


Trouble shooting for Broadband related issues
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN
Checking the exchange line issues / outages / Fixing appointment with the technician at UK.

Skill set required:

Note 1: Excellent Communication Skills with neutral accent

Note 2: Immediate joinees are preferred

Note 3: Willing to Work in Night/rotational Shifts

Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues.



Other Benefits include :




Doorstep Pick-up and Drop available
Shifts: Rotational Shift-UK Timings
5 days working
Performance Appraisal - Twice a year
Opportunity to do MBA while working in HCL
Career Progression Programs
Incentive during training period
Designation : Technical Support Officer

Salary Package : 1.6 lakhs to 2.4 lakhs (Depending upon Graduate / Under Graduate / Years of Experience)

Rounds of Interview: 2 (Initial Screening & Voice and Accent round)

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