πŸ“’ Job Opening: Kotak Mahindra Bank | Mega Hiring For VRM Sales & Customer Service CCE

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πŸ“’ Job Opening: Kotak Mahindra Bank | Mega Hiring For VRM Sales & Customer Service CCE


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Urgent hiring for Kotak Mahindra Bank Ltd. 

For Multiple Positions @Thane (West) 

Location.=> This is a permanent Bank Payroll/On-Roll Job of Kotak Mahindra Bank Ltd. with fixed salary + high 

incentives.=> Be part of the fastest growing India's top-most 

Bank in the financial service industry.=> This is "Contact Centre Branch" (Non-Branch Banking) based 

Job,=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. 

Job Profiles: 

 1. Virtual Relationship Manager (VRM-Sales) 

2. Phone Banking Officer (PBO) 

3. Senior Phone Banking Officer (Privy) 

4. Service Assurance Officer - Escalations (SAT) 5. Video KYC Office (VKYC) 

6. Customer Service Help Desk (Email-Chat)

Positions Job Grade: Assistant Manager- M1 / Deputy Manager- M2

Job Location: (Wagle Estate) Thane-Wes

tMust be Experienced: Minimum 1 Year experience is mandatory for all the above Job Positions (1 to 6) mentioned here.

At least minimum 1 Year to 8 years any of customer service & sales experience with Banking, Non-Banking & BPO will be preferred. 

Salary Package: 

=> Annual CTC 3.00 to 4.50 Lac per annum plus performance based Incentives. 

=> PF, Gratuity, Mediclaim & Insurance cover (as per policy). 

Eligibility Criteria:

Must be having Good Communication skills Verbal & Written.

Must be comfortable to work on Voice/Calling Role.

Must be Graduate with any stream

.Age should be maximum 32 years or should be born after 1992.Male & Female both can apply.

Must be comfortable to work at (Thane (West).

Minimum 6 month experience is mandatory for all the above 

Job Positions (1 to 6) mentioned here.At least minimum 6 Month to 8 years any of customer service & sales experience with Banking, Non-Banking & BPO will be preferred. Other 

Job Benefits & Features: 

=> Working Day-: 5 Days working in a week. 

=> Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday. 

=> Shift Timing-: For VRM-Sales Role It will be completely fixed day shift, the shift timing from 9.30 AM to 6.30 PM. 

=> Shift Timing-: For Customer Service Role It will 24X7 rotational shift, (Including late evening and night shifts also). 

=> Shift Timing-: For Females: 9 hrs. shift in between 7.00 AM to 8.00 PM. 

How To Apply: Interested candidates need to apply via Naukri.com by clicking apply link on same the page or

Need to forward the updated CVs / Resumes at: hr.careerem@gmail.com and mention in the subject line Kotak-VRMCCE-189or

=> Also can share updated CVs / Resumes via WhatsApp on: +91-96436-87646 write in the subject line " Kotak-VRMCCE-189"If your CV / profile got shortlisted with us we will contact you back. 

RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank


πŸ“ Job Details

  • Company:
  • Role: Customer Service
  • Industry: Banking
  • Department: Customer Success Service & Operations
  • Type: Full Time, Permanent
  • Salary: Not specified
  • Eligibility: Any Graduate Any Postgraduate
  • Experience: 1 – 6 Years
  • Skills: Banking, BPO, Customer Service, GI, Mutual Fund, Telesales, Client Acquisition, Phone Banking, Credit Card, Stock Broking, Customer Relationship, Wealth Management, RD, CASA, Insurance, Back Office, Business Development, LI, Branch Banking, FD

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