📢 Job Opening: International Voice
📢 Job Opening: International Voice
⏰ Time and Venue 🌐
- 📅Date Of Interview: 7th July - 9th July , 9.30 AM - 5.30 PM
- 📍Location: Movate office - Ground Floor, 32 A&B Industrial Estate, Ambit, Chennai, India
- 📞Contact Number: Contact - Ranjith Babu ( 8668131141 )
Hi Candidate,Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
Position : International Voice Process
Experience : 0.6 Months 4 years
Job Location : Chennai Job Responsibilities: Reviewing new orders for accuracy and completeness
New order processing on a web-based system
Customer enquiry clarifications
Maintain service levels and high levels of accuracy
Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
Maintaining a high level of accuracy with respect to all activities.Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.
Qualification: Any DegreeRequirements:
• Minimum 6 months call center experience
• Minimum 12 months customer service experience
• Excellent overall tenure in job history
• B2+ English level
• 30 Words per minute
• Basic Computer Knowledge
• Retail Experience- Bonus
📝 Job Details
- Company: Movate Technologies website
- Role: Customer Retention - Voice / Blended
- Industry: IT Services & Consulting
- Department: Customer Success Service & Operations
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: Any Graduate
- Experience: 1 – 6 Years
- Skills: US Process, CSR, AR Calling, Customer Care, International BPO, Customer Support, International Call Center, International Voice, International Process, Voice Support, International Voice Process, International Calling
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