πŸ“’ Job Opening: International Voice Process Associate

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πŸ“’ Job Opening: International Voice Process Associate


We are hiring International customer support Associate

Designation : Engineer 

Shift : Flexible to work in Night shift 

Job location : Chennai(Ambit IT Park) 

Work Model : Work from office

Graduation and Professional documents mandatory

Looking for immediate joiners only 

Primary Skills: Excellent Communication - for voice Should be able to communicate effectively Should possess good telephone and email etiquette Must be a graduate Should be willing to work in US time zones Must have good customer handling skills with the ability to learn networking concepts

Job Responsibility : Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary

Adhere to established SLAs, and productivity/performance goals

Provide world class Customer Support by delivering service.

Perks and Benefits Salary - 3lpa to 5lpa (based on experience)

Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break)

Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office)

Work Location -ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005

Language: Excellent in English is mandatory

Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund

Schedule: Night shift (rotational)

Contact - rubini.ravichandran@movate.com / Whatsapp - 8825490116 (Rubini HR)


πŸ“ Job Details

  • Company: Movate Technologies website
  • Role: Voice / Blended - Other
  • Industry: IT Services & Consulting
  • Department: Customer Success Service & Operations
  • Type: Full Time, Permanent
  • Salary: Not specified
  • Eligibility: Any Graduate Any Postgraduate
  • Experience: 1 – 6 Years
  • Skills: International voice, Us Calling, International Call Center, Voice Process, Us Voice Process, International BPO, International Calling, International Voice Process

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