📢 Job Opening: Customer Care Executive
📢 Job Opening: Customer Care Executive
⏰ Time and Venue 🌐
- 📅Date Of Interview:
- 📍Location:
- 📞Contact Number:
Designation: Customer Care Executive
Location: Chennai
Customer Support: Handle incoming calls and inquiries related to lift service and maintenance, providing accurate information and assistance.
Issue Resolution: Effectively diagnose customer issues and escalate complex problems to the appropriate department while ensuring timely resolution.
Documentation: Maintain accurate records of customer interactions, feedback, and issues in the CRM system for future reference and analysis.
Follow-Up: Conduct follow-up calls to ensure customer satisfaction and resolution of their concerns.
Feedback Collection: Gather customer feedback and suggestions to improve service delivery and customer experience, Conduct NPS Survey on regular basis.
Team Collaboration: Work closely with service technicians and management to relay important customer information and ensure smooth operations.
📝 Job Details
- Company: Nibav Lifts website
- Role: Hardware and Networks - Other
- Industry: Industrial Equipment / Machinery
- Department: Engineering - Hardware & Networks
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: Any Graduate
- Experience: 0 – 3 Years
- Skills: Customer Care, Customer Support, Customer Service, Voice Process, Customer Handling, International BPO
🔔 Stay tuned to our blog for daily job updates – freshers, remote work, and internships!
0 Response to "📢 Job Opening: Customer Care Executive"
Post a Comment