πŸ“’ Job Opening: AR Caller -Hospital Billing UB04/Denial Management (Chennai)

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πŸ“’ Job Opening: AR Caller -Hospital Billing UB04/Denial Management (Chennai)


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The AR Associate is responsible for the accounts receivable aspects of the client-focused revenue cycle operations and must display in-depth knowledge of and execute all standard operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership. 

Eligibility: Graduate with Minimum 1- 4 Years experience in Hospital Billing-Denial Management (RCM/AR Domain) & EPIC platform experience is an added advantage! 

Primary Responsibilities:Review outstanding insurance balances to identify and resolve issues preventing finalization of claim payment, including coordinating with payers, patients and clients when appropriate

Analyze and trend data, recommending solutions to improve first pass denial rates and reduce age of overall AR

Accounts Receivable Specialist that has an "understanding" of the whole accounting cycle / claim life cycleEnsure all workflow items are completed within the set turn-around-time within quality expectations

Able to analyze EOBs and denials at a claim level in addition they should find trends impacting dollar and leading to process improvements

Perform other duties as assigned

Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Role & responsibilities

Must be a Graduate (10+2+3)Minimum 1-4 Years experience in Healthcare accounts receivable with (Denial Management) -Hospital Billing UB04

Solid knowledge of medical insurance (HMO, PPO, Medicare, Medicaid, Private Payers)In-depth working knowledge of the various applications associated with the workflowsMust possess proven experience in Hospital Billing-UB04

If you are passionate about healthcare and meet the required criteria, we encourage you to apply and share this opportunity with your friends or colleagues who might be interested. 

Knowledge / Skills / Abilities:

Solid knowledge and use of the American English language skills with neutral accentAbility to communicate effectively with all internal and external clients

Ability to use good judgment and critical thinking skills; ability to identify and resolve problems

Proficient in MS Office software; particularly Excel and Outlook

Efficient and accurate keyboard/typing skills

Solid work ethic and a high level of professionalism with a commitment to client/patient satisfaction

Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access and release of informationIf you meet the above-mentioned criteria and possess the required expertise, kindly share your updated resume to the email ID mentioned below:

HR POC -Lakshmi DeshapakaEmail: deshapaka_vijayalakshmi1@optum.comMobile/WhatsApp : 9346649748

 NOTE: Kindly ignore the Job Post if you're not open to night shifts & have no experience in Hospital Billing-UB04 (AR Calling-Voice Process)


πŸ“ Job Details

  • Company: Optum website
  • Role: Bilingual / Multilingual Support - Voice / Blended
  • Industry: Analytics / KPO / Research
  • Department: Customer Success Service & Operations
  • Type: Full Time, Permanent
  • Salary: Not specified
  • Eligibility: Any Graduate Any Postgraduate
  • Experience: 1 – 4 Years
  • Skills: Revenue Cycle Management, AR Calling, US Healthcare, Denial Management, AR caller

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