📢 Job Opening: AGS Health hiring International voice process
📢 Job Opening: AGS Health hiring International voice process
⏰ Time and Venue 🌐
- 📅Date Of Interview: 9th July - 13th July , 9.30 AM - 5.30 PM
- 📍Location: MAIN BLOCK, PRINCE INFO CITY-II, First Floor, R.S.No:283/3, 283/4, Door No:141 Kottivakkam Village, Rajiv Gandhi Salai, Kandanchavadi, Chennai, Tamil Nadu 600096
- 📞Contact Number: Contact - Shyamalatha ( 8754478884 )
Greetings from AGS Health!
Job Title: Trainee Process Associate - AR Caller
Process: International Voice Process
Roles & Responsibilities:To address outstanding or assigned AR through analysis and phone calls by using available resources.Utilization of all possible tools and applications available to take into account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment.
To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
To meet the established SLAs (service level agreements) for production and quality
To update the outcome of the calls or analysis clearly and coherently in the billing system
To utilize the P&Ps (policies and procedures) established for the process, and also stay updated with changes made to the P&Ps
To improve the performance based on the feedback provided by the reporting manager/quality audit team.
Qualification: Graduate fresher- BBA., BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, MBA, MCA, Maths), and 10+12+Diploma.
Passed out year 2019 to 20252025 passed out candidates should have the final semester result as mandatory.
Please Note: B.E/B.Tech/ME/M. Tech - are not eligible to apply
Interview Process: Rounds of Interview:
1. HR Interview
2. Online Assessment - Grammar & Aptitude
3. Versant Test - Language Assessment
4. Operational/Technical Interview
Shift Timing: 05:30 PM to 2:30 AM or 7:00 PM to 4:00 AM Night Shift (US Shift).
Should be flexible for both shifts
Transport: Two-way transport is available based on boundary limits.
Location: Chennai - Ambattur
Job Type: Full-time, Regular / Permanent
Benefits:Saturday Sunday fixed Week OffsPF ESI Gratuity
Health insurance.Performance bonus
Competitive remuneration
Free cab transport
Required Skills:Good Verbal and Written Communication skills
Should be comfortable working with Night shifts.
Sound analytical skills
Logical thinking
Interested candidates can WhatsApp their updated resume to 8754478884 - Shyamalatha
Direct walk-in. Please mention shyamalatha in your resume
Thanks & Regards,
Shyamalatha
Team Lead - Talent Acquisition
AGS Health.
📝 Job Details
- Company:
- Role: Customer Service
- Industry: BPM / BPO
- Department: Customer Success Service & Operations
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: B.B.A/ B.M.S in Any Specialization, B.U.M.S in Any Specialization, B.Com in Any Specialization, B.Sc in Any Specialization, B.A in Any Specialization, BCA in Any Specialization, B.Pharma in Any Specialization M.Pharma in Any Specialization, MBA/PGDM in Any Specialization, M.A in Any Specialization, M.Com in Any Specialization, MCA in Any Specialization, MS/M.Sc(Science) in Any Specialization
- Experience: 0 – 5 Years
- Skills: Customer Support, AR Calling, International Voice, International Voice Process, International Call Center, Healthcare Bpo, Calling, US Healthcare, Voice Process, Voice Support, US Process, Bpo Voice, Us Voice Process, Voice, International BPO, International Calling
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