📢 Job Opening: Technical Support Voice process in Chennai
📢 Job Opening: Technical Support Voice process in Chennai
SUMMARY
Hiring for Technical support voice role opening in a leading MNC Chennai, Salary up to 6 lpa
Location: Chennai, Sholinganallur
Company: Leading American multinational information technology services and consulting company
Work Mode: Work From Office Shift: Rotational Shift and Night shift Week Off: 5 days working (2 days rotational week off)
Job Description:
Providing technical support via voice process Resolving laptop/desktop/Internet/Broadband issues through troubleshooting Handling customer technical issues Requirements
Requirements: Graduates, undergraduates with minimum 1 year experience, and postgraduates can apply Immediate joiner required Ability to work in US shift timing and night shift
Excellent English communication skills, both verbal and written Knowledge of customer service principles and practices
Good technical knowledge
Qualification: Undergraduate / Graduate / Post Graduate Good Communication skills with laptop/desktop/internet/broadband troubleshooting experience Flexible to work in US shift timing, night shift Knowledge of customer service principles and practices Good technical knowledge
Benefits Both side Cab + Incentive + Shift Allowance Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
📝 Job Details
- Company:
- Role: Customer Success Associate
- Industry: BPM / BPO
- Department: Customer Success Service & Operations
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: Any Graduate Any Postgraduate
- Experience: 0 – 5 Years
- Skills: bpo, issue, technical, information technology, customer service, verbal communication, handling customer, customer support, technical support, voice process, writing, troubleshooting, communication skills, servicing
📍 Location
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