📢 Job Opening: Process Executive - Voice - 28 June , 10.00 AM - 1.30 PM
📢 Job Opening: Process Executive - Voice
⏰ Time and Venue 🌐
- 📅Date Of Interview: 28 June , 10.00 AM - 1.30 PM
- 📍Location: Building 12A 1st Floor, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad- 500081
- 📞Contact Number: Contact - Nandaswini/Shifa
Job Description:-
Domain: ITES/BPO, KPO
Designation: Process Executive Voice
Educational Background: Any graduates
PE Experience:
Freshers with Excellent communication skills Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers with customer centric mindset. Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently Familiarity with Windows, Microsoft Office & Browsing Internet resources Excellent typing skills Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Resolving Technical complex queries drive continuous improvement through root cause identification and defect elimination
Shifts: Rotational/ Flexibility to work in night shift (24*7)Work location: HYD - permanent work from office.
📝 Job Details
- Company: Cognizant website
- Role: Voice / Blended - Other
- Industry: IT Services & Consulting
- Department: Customer Success Service & Operations
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: Any Graduate
- Experience: 0 – 5 Years
- Skills: Customer Support, International Voice Process
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