📢 Job Opening: Process Associate (Voice)-HR Sukalpa
📢 Job Opening: Process Associate (Voice)-HR Sukalpa
PRINCIPAL RESPONSIBILITIES:
Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required
CRITICAL SKILLS REQUIRED
Excellent communication skills. Comprehension - Ability to clearly understand the problem statement
Composition:
- Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needsCandidates from Maharashtra are only eligible.Freshers can apply
Resource should be comfortable with night shift.
Interested candidates can share their CV on 9740392870 with the subject line " CSA Airoli"
📝 Job Details
- Company: Wipro website
- Role: Voice / Blended - Other
- Industry: BPM / BPO
- Department: Customer Success Service & Operations
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: Any Graduate
- Experience: 0 – 1 Years
- Skills: Bpo Voice, International Voice Process, Communication Skills, Us Voice Process, Interpersonal Skills
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