📢 Job Opening: Openings For AR callers' (Voice Process ) freshers - NTT DATA
📢 Job Opening: Openings For AR callers' (Voice Process ) freshers - NTT DATA
Position's General Duties and TasksIn these roles you will be responsible for:2025 passed out candidates are not eligible to apply Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Requirements for this role include:Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
High school diploma1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Interested please share resume to pushpa.shanmugam@nttdata.com
📝 Job Details
- Company:
- Role: Customer Service
- Industry: BPM / BPO
- Department: Customer Success Service & Operations
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: Any Graduate
- Experience: 0 – 1 Years
- Skills: Communication Skills
📍 Location
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