πŸ“’ Job Opening: International Voice process - AR Caller/OMR location - AGS Healthcare

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πŸ“’ Job Opening: International Voice process - AR Caller/OMR location - AGS Healthcare

Greetings from AGS Health.!

Job Title: Trainee Process Associate - AR Caller

Process: International Voice Process

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Roles & Responsibilities:

To address outstanding or assigned AR through analysis and phone calls by using available resources.Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.

To meet the established SLAs (service level agreements) for production and qualityTo update the outcome of the calls or analysis in a clear and coherent manner in the billing systemTo utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & PsTo improve the performance based on the feedback provided by the reporting manager / quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., 

Passed out year - 2019 to 2024

Please Note: B.E/B.Tech/ME/M.Tech - are not eligible to apply

Interview Process

Rounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift.

Transport: Two-way transport available based on boundary limits.

Location: Chennai - OMR (Kandanchavadi) ready to relocate

Job Type: Full-time, Regular / PermanentBenefits:Saturday Sunday fixed Week Offs

PF ESI GratuityHealth insurance.

Performance bonusCompetitive remunerationFree cab transportRequired Skills:Good Verbal and Written Communication skills

Should be comfortable working with Night shifts.

Sound analytical skills

Logical thinkingInterested candidates can WhatsApp your updated resume to mail Sopphiya.Anbu@agshealth.com

Thanks & Regards,

Sopphiya AnbuHR-Talent AcquisitionAGS Health.


πŸ“ Job Details

  • Company: AGS Health website
  • Role: Customer Onboarding - Voice / Blended
  • Industry: BPM / BPO
  • Department: Customer Success Service & Operations
  • Type: Full Time, Permanent
  • Salary: Not specified
  • Eligibility: B.Com in Any Specialization, BCA in Any Specialization, B.A in Any Specialization, B.B.A/ B.M.S in Any Specialization, B.Sc in Any Specialization M.Com in Any Specialization, MCA in Any Specialization, MS/M.Sc(Science) in Any Specialization, MBA/PGDM in Any Specialization
  • Experience: 0 – 5 Years
  • Skills: AR Calling, International Voice, AR Caller, International Voice Process, International Call Center, Healthcare Bpo, US Healthcare, Voice Process, Voice Support, US Process, Inbound Voice Process, Bpo Voice, Us Voice Process, Voice, International BPO

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