📢 Job Opening: Hiring For International Voice Process Freshers - Chennai
📢 Job Opening: Hiring For International Voice Process Freshers - Chennai
⏰ Time and Venue 🌐
- 📅Date Of Interview:
- 📍Location:
- 📞Contact Number:
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
In these roles you will be responsible for:
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metAnalyzing medical insurance claims for quality assuranceResolving moderately routine questions following pre-established guidelinesPerforming routine research on customer inquiries.Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
High school diploma1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
📝 Job Details
- Company:
- Role: Voice / Blended - Other
- Industry: IT Services & Consulting
- Department: Customer Success Service & Operations
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: Any Graduate
- Experience: 0 – 1 Years
- Skills: Inbound Voice Process, Us Voice Process, International voice Process, International BPO, International Calling
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