πŸ“’ Job Opening: HC & Insurance Operations Senior Representative

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πŸ“’ Job Opening: HC & Insurance Operations Senior Representative

In this Role you will be Responsible For : 

- Read and understand the process documents provided by the customer

 - Analyze the insurance claims and process as per standard operating procedures

 - To understand and calculate (COB 

- Coordination of Benefit) the patients responsibility and perform insurance calculations 

- Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims.

 Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO

 - University degree or equivalent that required 3+ years of formal studies

 - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have

 - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.

 - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements 

- Ability to communicate (oral/written) effectively in English to exchange information with our client.


πŸ“ Job Details

  • Company: NTT DATA Business Solutions website
  • Role: Customer Service
  • Industry: IT Services & Consulting
  • Department: Customer Success Service & Operations
  • Type: Full Time, Permanent
  • Salary: Not specified
  • Eligibility: Any Graduate Any Postgraduate
  • Experience: 0 – 1 Years
  • Skills: BPO, Insurance operations, Usage, Insurance claims, Standard operating procedures, Healthcare, Windows

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