📢 Job Opening: Electronics Sales-TATA Croma, Sholinganallur
📢 Job Opening: Electronics Sales-TATA Croma, Sholinganallur
Tata Croma | Customer Service Specialist (Sales)
- HR Contact No- 9606556938
Job Description: Retail Sales
Follow the 10 feet Rule :
Greet EVERY customer who comes within a 10 Feet radiusEnsure 100% GUEST sales is followed in every customer interaction
Follow "Lean time equals Learn Time" principle at all times
Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution
Maintains rapport with Customers.Facilitate resolution on customer complaint, working jointly with service desk teamFollow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts)
Process:
Maintaining the proper display of goods in the section as per merchandising mantra.Ensure Ticketing is done as per standards and is always updated.
Stock counts to be done as per the defined processes
Maintains Customer data for follow-up in the
Follow up Register.
Continuous Learning :
Keeping oneself updated with all the product knowledge, promotions, processes and policiesAttend mandatory staff meetings and training sessions.
Knowledge of procedures in emergency situations.
HR Contact No- 8867916254
📝 Job Details
- Company:
- Role: Retail Sales
- Industry: Retail
- Department: Sales & Business Development
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: Graduation Not Required
- Experience: 0 – 5 Years
- Skills: Sales, Retail Sales, Electronics Sales, Retail Outlets, Sales Promotion, Showroom, Home Appliances, Consumer Electronics, Counter Sales, Showroom Sales, Laptop Sales, Mobile Sales
📍 Location
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