📢 Job Opening: Customer Service specialist (sales) TATA Croma
📢 Job Opening: Customer Service specialist (sales) TATA Croma
Job Title/Designation: HR contact - 9908674927
Customer Service Specialist (sales) Tata Croma
Job Description:Customer Service
Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radiusEnsure 100% GUEST sales is followed in every customer interaction
Follow "Lean time equals Learn Time" principle at all times
Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution
Maintains rapport with Customers.
Facilitate resolution on customer complaint, working jointly with service desk teamFollow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts)
Process:Maintaining the proper display of goods in the section as per merchandising mantra.
Ensure Ticketing is done as per standards and is always updated.Stock counts to be done as per the defined processesMaintains Customer data for follow-up in the Follow up Register
Continuous Learning :
Keeping oneself updated with all the product knowledge, promotions, processes and policiesAttend mandatory staff meetings and training sessions.
Knowledge of procedures in emergency situations.
Contact No- 8867916254
📝 Job Details
- Company:
- Role: Retail Sales
- Industry: Retail
- Department: Sales & Business Development
- Type: Full Time, Permanent
- Salary: Not specified
- Eligibility: Graduation Not Required
- Experience: 0 – 2 Years
- Skills: Customer Service, Customer Handling
📍 Location
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